FAQ

Q: How can I pay for my Order?

A: You can pay using Naira denominated Debit and Credit Cards. Cash can also be paid on delivery, please ensure you have the exact amount of cash available, we may be unable to provide change.

Q: I am not satisfied with the service that I received In-Store, what can I do?

A: Please discuss your concerns directly with the manager of the store you visited, who will do everything possible to address your issue.

Q: I am not happy with the outcome of the complaint made to the store manager, what else can I do?

A: Please send a mail using the following link Contact Us. With details of the incident and any relevant supporting information.

Q: How can I give feedback/suggestions on how to improve your service?

A: We would love to hear from you. Please send us and email at feedback@1kstore.com